Hi, Reader! Management in one meme: Honestly, this should be in every new manager handbook.
If we're all being honest, every leader has had a poor reaction to something in their career. Early in my recruiting days, I was on a warehouse staffing project. I had to let someone go from their assignment, and I opened the conversation with, "How have you been enjoying it so far?" …So basically, tell me how awesome your first week has been so I can then tell you it’s your last paycheck. 😬 It was a terribly awkward start to the conversation. I wasn’t given any tips on how to handle this—especially over the phone. They just told me to do it. And it sucked. But I handled the next call better. Because great leadership isn’t about avoiding awkward situations. It’s about handling them better every time they come up. The difference between a struggling manager and a strong one isn’t perfection. It’s the ability to: I’ve worked with enough teams to know that most leadership misfires and “poor reactions” aren’t because managers don’t care. It’s because they were thrown into a situation with no guidance—but they’re trying their best. What’s a lesson you had to learn in an awkward way? Hit reply—I’d love to hear it! Lead Well, Scale Smart, Samantha C. Prestidge Founder, Management Excellence & Team Performance |