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Business should be simple. And fun. |
Hey Reader
When Sandra joined my team as our Operations Manager, her resume didn’t exactly scream “modern online business.”
Her background looked more like this:
- A career in education
- A master’s in counseling
- Years of administration and program development
What it didn’t say was:
- Virtual operations
- Client management in a digital environment
- Experience supporting multiple businesses at once
On paper, she wasn’t a fit.
But on the practical, actually-get-things-done level — she was exactly who we needed.
(And ok, ok, yes… she’s my mom. So I’ll admit I believed in her from the start... but I declare that the point still stands!)
She had the transferable skills to:
- Stay obsessed with structure and consistency
- Call me out when I’m being chaotic
- Think through the pitfalls of every new idea before we chase it
All the other stuff, systems, tech, workflows, was teachable.
That’s not always the case. Sometimes you need someone who already meets specific technical requirements (like our VAs).
But sometimes, character and initiative carry more weight than experience.
That’s when you get creative with 'requirements' and start thinking outside the resume.
That’s exactly what I’m diving into in this week’s Quickcast.
If you’ve ever hired someone who didn’t fit the mold, but who ended up being a game changer, I’d love to hear that story. Reply and tell me all about it!
Because the best hires don’t always look like the best hires at first glance.
P.S. If you’re ready to get structured about hiring (without losing the human side), check out The Hiring Kit — it’s the same framework we use internally to find people like Sandra.